Here’s what some clients have to say…


“Susan’s resourceful, creative and solution-oriented approach to our editorial needs made a substantial contribution to the continued growth of our medical media company. She very quickly understood exactly what our projects were all about and how to effectively communicate with our audience under the pressure of tight deadlines. We have always been able to depend upon Susan to deliver the highest standard of work.”

Michael Austin
Creative Director
Pritchett & Hull Associates

 “Susan has been one of our main go-to writers on The Ritz-Carlton account for more than 10 years, and has consistently represented us well. We even recommended her to a partnering firm that had long been seeking a solid writer.  It’s been a win-win for everyone.”

Robyn Lee
Communications Account Supervisor (Ritz-Carlton)
Marketing & Communications Services
US Motivation : Esprit Creative

“France Publications has enjoyed a great working relationship with Susan for more than 12 years. She’s researched and written for us for so long that many companies consider her a strong voice in the retail real estate industry. Susan never misses a deadline, is a consummate professional, and often brings me ideas for great stories. I consistently receive compliments on her writing, as well as her professionalism with interviewing and working with sources.”

 Randy Shearin
Senior Vice President, Editorial & Operations
France Media, Inc.

Susan and I have worked together for nearly six years now and she has always been extremely reliable and detailed – a great team member. She can take a project and run with it, from asking the right questions to doing the appropriate research to delivering targeted copy with very little guidance or follow-up needed. She makes the process painless, and I value her level of professionalism and experience.”

 Karen Benning
Manager of Internal Communications

“Susan is an experienced professional who knows what her clients need. She brings the complete package, from the technical nuts & bolts of grammar to the poetic turn of a phrase. Susan strikes the perfect balance between making the client happy (customer service) and ensuring a top-quality product (quality control).”

Julie Maloney
Chief Executive Officer
High Potential Executive Coaching


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